School transport

This directory page provides links and resources to a range of topics related to school transport. They support schools, transport service providers and the wider community to understand the Ministry’s role regarding transport assistance, to meet their health and safety obligations, and more.

Level of compliance Main audience Other


  • Boards
  • Principals and Tumuaki
  • School Transport Provider(s)
  • Parents, Caregivers, and Whānau

Further reading on these topics is essential as it regards information and mandatory action for board members and transport service providers. Parents, caregivers and whānau may benefit from reading about transport assistance to understand whether their student is eligible.

School transport roles and responsibilities

Delivering our ākonga to school safely and ready to learn involves many parties, who each have an important role to play and responsibilities to meet.

The School Transport Roles and Responsibilities Guide outlines the roles and responsibilities of the school bus operators, schools, caregivers, students and the Ministry to ensure the successful coordination and delivery of school transport services.

School Transport Roles and Responsibilities Guide [PDF, 318 KB]

Eligibility criteria for transport assistance

Transcript: School Transport Assistance video

The Ministry provides school transport assistance to help parents overcome barriers to education and meet their responsibility to get their children to school. The Ministry may provide assistance where distance and/or accessibility may be a barrier for students attending the closest school they can enrol at.

Eligibility for school transport assistance

Transfer of eligibility

Conveyance allowance


Specialised School Transport Assistance (SESTA)

Specialised School Transport Assistance (SESTA) is a Ministry of Education transport service that assists children and young people with safety and/or mobility needs that prevent them from travelling independently to school.

Specialised School Transport Assistance (SESTA)

How to apply

What the Ministry provides


Route design

School transport routes are designed by the Ministry of Education. Transport service providers decide where the safest stops are along the route.

School transport – Routes and stops

Managing safety, behaviour and accidents on school transport

When there is an accident or incident on school transport, it is the driver or transport service provider's (TSP) responsibility to contact emergency services (on 111). The driver will then follow the health and safety guidelines of the transport provider.

Find further information at Accidents and incidents on school transport

Read about keeping children safe at School transport — Safety and behaviour


Bus Controller Allowance

Bus Controller Allowance


Contact – Novopay

Information for Directly Resourced schools

Information for Directly Resourced schools

Funding rates

Routes and stops

Selecting a supplier

Information for Māori-Medium Schools

Information for Māori-Medium Schools

Funding rates

Apply for funding

Information for transport service providers

Automatic vehicle location technology

School bus operators under contract to the Ministry of Education must have an approved vehicle telematics system fitted to their vehicles.

Automatic vehicle location technology

School bus tender

School bus services have been procured for the Ministry’s daily and technology bus services for delivery from Term 1, 2022. The Ministry awarded routes based on best public value, which means considering quality, price and broader outcomes, rather than solely on cost.

School bus tender

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