Contact us
National office
Phone: +64 4 463 8000
Email: enquiries.national@education.govt.nz
Reception, deliveries and couriers
1 The Terrace, Mezzanine floor
Wellington 6011
Postal address
PO Box 1666
Wellington 6140
DX Number: SR51201
Local Ministry offices
Contact our local offices and find out how our education advisors can help you.
Education workforce payroll
Contact your school payroll administrator.
For school payroll administrators, email support@novopay.govt.nz.
For employees without a school payroll administrator, email employment.relations@education.govt.nz.
Schools Payroll Holiday Act Remediation
Email: remediation.query@education.govt.nz
Phone: 0800 439 333(external link)
You can also use our query form:
Schools payroll remediation query form(external link)
For Kiwisaver and Final Pay Remediation enquiries:
Phone: 04 463 1191(external link)
Employment relations
Email: employment.relations@education.govt.nz
Traumatic Incident team
The Traumatic Incident team is available if your school or ECE needs support to manage a crisis.
Free phone 24/7: 0800 848 326 (NZ only)
Complaints
Plain language
We are working to provide better, more accessible information and comply with the Plain Language Act 2022.
If you have feedback about any Ministry of Education communications, email plainlanguage@education.govt.nz.
Education Service Desk
Login and support queries for schools and tertiary applications:
School applications(external link)
Tertiary applications(external link)
Email: service.desk@education.govt.nz
Phone: 0800 422 599(external link)
Website: Education Services(external link)
Education Gazette
Email: admin@edgazette.govt.nz
Phone: +64 4 917 3990(external link)
For a detailed list go to:
Contact us – Education Gazette(external link)
Research and data requests
Email: Requests.DataandInsights@education.govt.nz
Phone: +64 4 463 8000(external link)
Media enquiries
Email: media@education.govt.nz
Phone: +64 27 560 5387(external link)
We monitor emails after hours. If your query is urgent, you can call our on-call media person (please note, calls are forwarded so text messages will not be picked up).
Social media
OIA requests
Make a request under the Official Information Act 1982.
Email: info@education.govt.nz
Privacy
Contact enquiries.national@education.govt.nz to request access to information we hold about you and to contact our Privacy Officer.
Resourcing queries
Questions about funding, school staffing, reimbursements to schools.
Email: resourcing@education.govt.nz
Phone: +64 4 463 8383(external link)
Early childhood education
General queries: ece.info@education.govt.nz
ELI queries: ELI.queries@education.govt.nz
ECE Funding: ECE.funding@education.govt.nz
Free phone: 0800 323 323(external link) (NZ only)
Learning support services
ESOL refugee education co-ordinators
Refugee and migrant support contact details
School transport
Email: school.transport@education.govt.nz
Free phone: 0800 BUS2SCHOOL (0800 287 272) (NZ only)
Supplying goods and services
Information for Ministry's existing and potential suppliers of goods and services:
Information for suppliers of goods and services
System security issue
We take the security and privacy of our information seriously. If you identify a security issue with our systems, tell us so that we can fix it.
Responsible disclosure standards
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