Behaviour services to help schools and students

These resources help education providers to manage difficult behaviour and its impact on schools, families, whānau and communities.

Level of compliance Main audience Other


  • Teachers and Kaiako
  • Principals and Tumuaki
  • Learning Support Coordinators
  • Specialist Staff
  • All Early Learning Services
  • Other agencies
  • Parents, Caregivers and Whānau
  • Boards

Education providers may choose to access these resources to assist them to manage student behaviour.

Support for schools to manage challenging student behaviour

New guidance for schools managing challenging student behaviour includes strategies for preventative and de-escalation techniques and information on new training workshops for schools.

Behaviour Support

Behaviour Support (was Severe Behaviour Services) is a team of specialists who can be called if a student is experiencing extreme behaviour difficulties. A specialist will work with the student, teachers, family and whānau.

Behaviour Crisis Response Service

If you have an extreme event at your school, the Behaviour Crisis Response Service can respond to your emergency.

The service’s specialists assess the situation and tailor a response that:

  • stabilises the school
  • ensures everyone is safe
  • prevents the situation from getting worse
  • begins immediately while a long term plan is devised
  • links the school to more resources and support.

Reach them through your Special Education District Office.

Responding after a crisis

Traumatic Incident Teams also deal with emergencies - whether caused by people, or by natural disasters. The teams can also help your school draw up an emergency plan.

Interim Response Fund

Apply for the interim response fund short-term funding to help your school when extreme behaviour reaches crisis point. Pay for short-term resources, meet student needs and get learning back on track.

Positive Behaviour for Learning (PB4L)

Positive Behaviour for Learning covers ten services that improve well-being and behaviour of children and students, and relationships in schools. Services are for children and students, schools, and family and whānau.

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