Emergency Response Coordinators

Find the contact information for the Ministry’s Emergency Response Coordinators (ERC) who are available 24/7 to respond to property related damage as the result of a disaster such as fire, flood and extreme weather. This service is provided for State (Non-Integrated) School Sites only as the Ministry of Education is the owner of these sites. Private and integrated schools are free to directly engage the services of the ERCs themselves but the contracting arrangement would be between these parties.

Level of complianceMain audienceOther

Recommended

  • Boards
  • Administrators
  • Principals and Tumuaki
  • Project Managers
  •  Proprietors

It is recommended that boards use our contracted Emergency Response Coordinators when needed, and that these contacts be readily available for use in the case of an emergency. 

Overview

The ERC will work with the school and the Ministry to coordinate the response effort with the relevant emergency services (Fire Emergency New Zealand (FENZ) or Police). The ERC will inspect the damage and arrange any urgent work to be done in order to make the site safe and get the school functioning as quickly as possible.

The following table lists the contacts for the ERC in your area.

Northern

Coverage: Auckland, Far North, Kaipara, Whangarei

Named personTelephoneEmail
Tony Coleman +64 21 585 560 Tony Coleman
Simon Brenton +64 21 052 3440  
Main Office Number

24 hours, 7 days a week

Freecall (NZ only)
0800 888 413
 
Main Office Number

Office hours
8am-5pm, Mon-Fri

+64 9 414 5412  
After hours number +64 21 360 301  

Central North

Coverage: Hamilton, Thames-Coromandel, Hauraki, Waikato, Matamata Piako, Waipa, Otorohanga, South Waikato, Waitomo Rotorua, Taupo, Whakatane, Kawerau, Opotiki, Tauranga, Western BOP, Napier, Gisborne, East Cape, Wairoa, Hastings, Napier, Central Hawke’s Bay

Named personTelephoneEmail
WSP

24 hours, 7 days a week

Freecall (NZ only)
0800 346 721
TBC

Central South

Coverage: New Plymouth, South Taranaki, Stratford, Whanganui, Rangitikei, Ruapehu, Tararua, Palmerston North, Manawatu, Horowhenua, Carterton, Masterton, South Wairarapa, Kapiti and Wellington region

Named personTelephoneEmail
Cove Kinloch

24 hours, 7 days a week

Freecall (NZ only)
0800 372 4357
Cove Kinloch

Southern

Coverage: Entire South Island

Named personTelephoneEmail
School Support Limited

24 hours, 7 days a week

Freecall (NZ only)
0800 111 775
School Support Limited

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