Emergency response coordinator contacts

Emergency response coordinators are available 24 hours a day, 7 days a week to respond to property-related damage as the result of a disaster such as fire, flood and extreme weather. We recommend that boards use our contracted emergency response coordinators when needed and that these contacts be readily available for use in the case of an emergency. 

This service is provided for state schools only because the Ministry of Education is the owner of these sites. Private and state-integrated schools are free to directly engage the services of the ERCs themselves but the contracting arrangement would be between these parties.

• Overview
• Te Tai Tokerau
• Northern region
• Central-north region
• Central-south region
• Southern region
• More information

Overview

Emergency response coordinators (ERC) will work with the school and the Ministry to coordinate the response effort with the relevant emergency services (Fire Emergency New Zealand (FENZ) or Police).

The ERC will inspect the damage and arrange any urgent work to be done in order to make the site safe and get the school functioning as quickly as possible. The following information lists the contacts for the ERC in your area.

Te Tai Tokerau

Coverage: Far North, Kaipara, Whangarei

Northern

Coverage: Auckland

Central-north

Coverage: Hamilton, Thames-Coromandel, Hauraki, Waikato, Matamata Piako, Waipa, Otorohanga, South Waikato, Waitomo Rotorua, Taupo, Whakatane, Kawerau, Opotiki, Tauranga, Western Bay of Plenty, Napier, Gisborne, East Cape, Wairoa, Hastings, Napier, Central Hawke’s Bay

Central-south

Coverage: New Plymouth, South Taranaki, Stratford, Whanganui, Rangitikei, Ruapehu, Tararua, Palmerston North, Manawatū, Horowhenua, Carterton, Masterton, South Wairarapa, Kapiti and Wellington region

Southern

Coverage: Entire South Island

Last reviewed: 12 April 2024 Has this been useful? Give us your feedback