Administration Support Staff in Schools Pay Equity Claim

Learn more about the Administration Support Staff Pay Equity Claim settled in July 2022.

Level of compliance Main audience Other


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  • Principals and tumuaki
  • School administration support staff
  • School boards

On 4 July 2022, we settled the pay equity claim for school administration support staff with NZEI Te Riu Roa.

Following endorsement by the employees covered by the claim, the settlement will now see more than 11,000 school administration support staff, mostly women, being fairly valued and paid for the work they do.

Photo of an administration staff member

What's happening now

Payment to employees

Administration support staff received their first payment at the new pay equity rates (including payment for the period from 20 August 2021 to 30 September 2022) on Tuesday 18 October. This includes payment to people who finished on or after 1 September 2022.

Former employees

Former employees who were covered by the claim can request their pay equity payment by completing the form through the link below.  

Details on completing the form, as well as common questions about the payment to former employees, are also available through the link. 

Schools and kura will not be required to pay covered former employees, who finished employment on or prior to 31 August 2022. The Ministry will pay them directly once they have completed the form below.   

Form for former employees to request a pay equity payment (external link)

People who finished employment on or after 1 September 2022 were paid as part of the 18 October payment.    

Non-EPL schools  

Employees who worked in schools or kura who did not use EPL will need to contact their school or kura. Schools and kura will be provided funding to cover these employees.


Schools and kura received their first settlement funding instalment on 1 October 2022, as part of their operational grant instalment.  

The Ministry sent schools and kura a funding letter via the Secure Data Portal on 19 September 2022. This letter provides a breakdown of how the funding instalment has been calculated.

For more information, visit Administration support staff and Kaiārahi i te reo pay equity settlement funding. 

Guidance on implementing the settlements

Guidance is available (see documents in the table below) to help you understand and implement the changes resulting from the settlement.  

The guidance documents include information on the ongoing pay equity funding from the Ministry, guidance on how to use the new work matrix, information on employees translating from the old pay rates to the new pay rates, and guidance on pay equity regrading.  

A roadmap is also available which provides an overview of the key implementation activities of both the Administration support staff (APEC) and Kaiārahi i te reo (KPEC) pay equity settlements, planned for 2022 and 2023.

Make sure you’re reading the correct translation guide i.e., the guide based on the collective agreement – or associated IEA – of your employee. 

Guidance on implementing the settlement
Pay equity and the school administration support staff claim [PDF, 679 KB]
Funding 101 Guide [PDF, 500 KB]
Work Matrix Guide [PDF, 583 KB]
Pay Equity Translation Guide – Support Staff in Schools' Collective Agreement [PDF, 614 KB]
Pay Equity Translation Guide – Specialist Residential Schools’ Collective Agreement [PDF, 450 KB]
Pay Equity Regrading Guide [PDF, 552 KB]
Administration support staff and kaiārahi i te reo pay equity roadmap rollout [PDF, 841 KB]


To further support you in implementing the settlements, we hosted webinars with NZSTA and NZEI Te Riu Roa in August 2022 to outline the changes resulting from the settlement, and to provide additional support to you in understanding the settlement. You can view a recording of one of the webinars through the link below:

View the pay equity settlement webinar(external link)

How we got here

APEC timeline for webpage

Timeline of Administration support staff in schools pay equity claim to date

Other documents  
Settlement agreement  Pay Equity Claim Settlement Agreement – Administration Support Staff Pay Equity Claim [PDF, 8 MB]
Read a summary of our research that identified sex-based undervaluation for this workforce. Evidence report [PDF, 3.1 MB]
View a copy of the notification letter and factsheet that was sent to employees at the beginning of the claim. 

Notification letter [DOCX, 154 KB] 

Factsheet [PDF, 128 KB]

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