Home internet access

We have a range of support available to the estimated 145,000 school students in 40,000 households who don’t have a suitable level of internet access at home to support their learning.

Level of compliance Main audience Other

Inform

  • Boards
  • Principals and tumuaki
  • Parents, caregivers and whānau
  • Internet service providers

Equitable digital access: Internet for home

End-of-service notice

As part of the government’s COVID response, the Ministry of Education worked with internet providers to connect students and enable them to learn remotely. The final billing cycle is set to end by 15 July 2024.

To provide the most affordable internet option for the current recipients of the service, the Ministry of Education (MoE) has partnered with the Manaiakalani Education Trust (MET) and internet service providers to offer a discounted service to your household with the same quality connection support.

For more information about the offer, please see the Equitable Digital Operating System (EDOS) website.

Internet for home – EDOS(external link)

eduroam

We are working with Aotearoa People's Network Kaharoa (APNK) and Research and Education Advanced Network New Zealand (REANNZ) to extend the eduroam network to high schools and high school students.

eduroam provides a trusted network that students using an approved device/login can access for free. While the network is currently only available for people in the tertiary/academic sector, we are looking to open up access to your students to increase the areas your students can safely to access their schoolwork.

Schools can enable school devices to connect to the eduroam network using their single sign-in (SSI) so that students can easily get online wherever the network is available. We are also looking to add eduroam to existing school networks. This will allow visiting students, teachers and academics access to a trusted network on school grounds without needing to access the school wifi.

APNK is also working to bring eduroam to its libraries across the country and REANNZ are working with marae and local councils to grow the network further still. If you would like your school to be involved in this opportunity, email the EDA team at EDA@education.govt.nz.

Zero Data

Zero Data is a website hub that enables New Zealanders to access important information and services without using any data.

Welcome – Zero Data(external link)

It brings together key government websites to ensure anyone can access essential information and digital services when they need it. The range of information and services available will increase over time as more government agencies get involved.

The hub is available to anyone using a mobile device connected to the Spark, Skinny, One NZ, 2degrees, Warehouse Mobile, Slingshot or Orcon mobile networks.

Digital hubs for communities

Schools, often in rural and remote areas, can choose to leverage their ICT infrastructure to become a ‘digital hub’ for their community.

How to get set up

The process to set up a digital hub is similar to setting up other kinds of third-party occupancy.

Here are the steps:

  • Identify an internet service provider to partner with.
  • Read the details of the policy on digital hubs.
    Schools as digital hubs for communities guide [DOCX, 730 KB]
  • Agree on how you and your partners will work together.
  • Talk to your local Ministry office to seek approval in principle.
  • Download and complete the following forms from our our lease agreements and application process page:
  • Complete the correct third party agreement. Your local Ministry office will give you the correct agreement to complete.

Local Ministry offices

Important requirements to be aware of

Do not compromise your school’s own internet

Becoming a digital hub must not compromise your school’s internet. Your school must have access to the full data capacity and speed that it requires. Your school’s cyber security and filtering must also not be compromised.

Your school must not subsidise the service or service provider

Your school must not subsidise the retailer either by providing funds, power or maintenance fees as a result of the agreement.

Retain the right to change the agreement

You must be able to change the arrangement with the retail service provider (RSP), or withdraw from the arrangement with no penalty if the school’s circumstances change.

Haeata Community Campus model

If you’re interested in providing home internet access to your students, read the starter guide.

Starting your project for home internet access for students

It’s based on Haeata Community Campus' ConnectED project, which provided home internet access for a number of students in Aranui, Christchurch.

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