Apple school software agreement

The Apple software the Ministry used to provide for schools is now free.

Apple software upgrades

Apple now provides upgrades for their main operating system and office productivity software for free. You now have the choice to run the most up to date Apple software under the Ministry’s former agreement with Apple at no cost.

How to get the latest desktop operating systems

The latest Apple desktop operating system is El Capitan. If you have OS X10.6 or later installed on your Mac you can upgrade to El Capitan using the Mac App Store which is preinstalled on your computer.

If you’re running Leopard or earlier

If your computer is more than 6 years old and you haven’t upgraded your Operating System since purchase, you'll need to upgrade to OS X 10.6.8 Snow Leopard or higher. Once you've upgraded to Snow Leopard you'll be able to upgrade to the latest system your computer supports.

For further support on updating from OSX 10.6.6 and later visit the the Apple Support page.

How to upgrade  Apple website (external link)

To run Mavericks or Yosemite, you need OS X 10.6.8 Snow Leopard or higher. If you're on an older Intel-based system, you'll first need to upgrade to OSX 10.8, and then upgrade to the latest operating system.

iWorks and iLife upgrades are free

Apple’s latest operating systems for Mac desktops and mobile computers iOS versions (iPad/iPhone/iPod) now come as a free download from the App Store.

App Store — Apple website (external link)

Apple's applications also come free with new devices. These include:

  • Pages
  • Numbers
  • Keynote
  • iPhoto
  • iMovie
  • GarageBand.

If these applications are already installed on your computer you'll be able to update them for free from the Mac App Store application on your computer.

You have the right to continue to use your current version of these applications.

Help with Apple software

The ICT Helpdesk provides free help and advice by phone and email.

Phone: 0800 Call ICT (0800 22 55 42)

Email: callict@tki.org.nz

Help with Apple hardware

If you've bought an Apple device, you may have a support contract from Apple. You can find more information about the manufacturer’s guarantee on the Apple website or by contacting Apple directly.

Support  Apple website (external link)

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