Apply for access to the Attendance Service Application (ASA)

Absence referrals from your school to the Attendance Service must be made through the Attendance Service Application (ASA). The application records unjustified absence referrals and non-enrolment notifications. Find out how to get access to and use ASA.

Apply for access to Attendance Service Application (ASA)

Absence referrals from your school to the Attendance Service must be made through the Attendance Service Application (ASA). The application records unjustified absence referrals and non-enrolment notifications. Find out how to get access to and use ASA. 

Apply for access to ASA

You need to speak to one of your school's Delegated Authoriser’s (DA) to request access to ASA.

Your DA will either update your existing Education Sector Logon (ESL) account with ASA access. Or they will send you a new user invitation with ASA access associated to your school.

Once the access has been associated with your account, ASA access will be processed within 3-5 working days.

Who is my delegated authoriser?

There are a few ways to find out who your school delegated authoriser is, if you have an existing ESL account associated with your school:
- Log into self-service then click “My Delegated Authorisers” on the left hand side (external link) .

If you do not have an ESL account associated with your school:

- Check with a colleague
- Contact the Education Service Desk.

How to log on to ASA

You can log into ASA by entering your ESL username and password via this link.

Attendance Service Application (ASA) logon page (external link)

Help to learn and use ASA

If you need help using the ASA, including technical support, contact the E-Admin Contact Centre.

Phone: +64 4 463 8383

Email: e.admin@education.govt.nz

ASA video and transcript

The following video explains how to lodge an unustified absence referral.

Attendance Service Application: How to lodge a referral — Youtube (external link)

(external link) Or you can read a transcript of the video.

Transcript — Attendance Service Application: How to lodge a referral [DOC, 116 KB]

ASA user guide and quick reference card

Attendance Service Application School User Guide [PDF, 992 KB]

Create an Unjustified Absence Referral [PDF, 395 KB]

When to lodge an unjustified absence referral in the ASA

You should lodge an unjustified absence referral if:

  • a student has been unjustifiably absent, without satisfactory explanation, and
  • your school has been unable to return the student to school. 

Your referral will be sent directly to the Attendance Service provider who will allocate an appropriate Attendance Advisor or Kaiāwhina for action.

Last reviewed: Has this been useful? Give us your feedback