Holidays Act remediation payment – November 2023
We have made a remediation payment towards Holidays Act arrears for some school employees on 28 November 2023.
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- Keeping yourself safe from phishing scams
While we continue work to fully address Holidays Act errors, we are making a series of payments based on initial estimates. This means some of the money owed can be paid sooner.
This payment was based on an initial estimate for public holidays on days that would have been otherwise working days for:
- specialist and support staff who are paid via timesheets
- casual employees.
It covered part of the remediation period – from 4 September 2013 to 27 January 2022.
While the Holidays Act remediation calculator is under development, we have adapted an existing estimation tool to complete calculations based on a reduced set of data conforming and remediation rules.
After we complete additional work on the data, we will use the Holidays Act remediation calculator to calculate individual amounts owing across all leave types for the full remediation period (from 1 March 2010).
Around 4,500 school employees received a payment in this round.
Of those receiving a payment:
- 72% received less than $500
- 43% received less than $200
- 16% received less than $100.
Due to earnings history and leave patterns being unique, each case is different. Length of service is not a factor in whether arrears are due or the size of any payment made.
School employees receiving a payment
If you received a payment in this round, it was included in your normal pay on 28 November 2023.
If your payslip is usually emailed to you, we have contacted you directly on the payment date with more details about the payment, including the gross amount (before tax and deductions) for each job covered.
You do not need to take any action to receive your payment.
When we complete more calculations to fully address Holidays Act errors, you will receive the difference between the total amount owed and any amount already paid.
In the unlikely event that we pay you more than the total amount owed, we will not recover overpayments.
Inland Revenue and the Ministry of Social Development have advice about whether your payment affects any benefit, tax credits or other support payments you receive or make.
You can contact them with questions:
School employees not receiving a payment
Most school employees did not receive a payment in this round. If you did not receive a payment, there could be several reasons for this.
- you may not be due Holidays Act remediation
- you may not be a casual employee or a specialist or support worker paid via timesheets
- you might be owed remediation for a leave type yet to be addressed, or for an error outside of the period covered by this payment.
We will not be able to confirm whether or not you are owed Holidays Act remediation until we’ve completed more calculations to fully address historic Holidays Act errors.
Former school employees
Remediation payments for former employees will be made at a later date.
If your details have changed since you left the school sector, you may wish to register on the School Payroll Remediation Portal to make sure we can reach you in the future.
We have consulted the Labour Inspectorate and our sector working group on this approach and we continue to engage with them on the details of our broader remediation programme.
Our sector working group includes representatives from:
- Amalgamated Workers Union of New Zealand
- E Tū
- NZEI Te Riu Roa
- Public Service Association
- New Zealand Post Primary Teachers’ Association Te Wehengarua
- Secondary Principals' Association of New Zealand
- New Zealand School Trustees Association.
If your query is not covered on our questions and answers page, the best way to get in touch is via our:
You can also contact the team by:
To ensure we only release personal payroll information to the correct person, please provide the team with your:
- full name
- Ministry of Education (MoE) number
- date of birth
- IRD number.
Phishing is when someone uses an email, text or phone call to try to get access to sensitive information (like bank account numbers and passwords).
For schools payroll remediation payments, we will never ask you for your bank account login or password. The information you receive from us will direct you to the Ministry of Education’s website.
Phishing scammers will claim to be from a legitimate organisation, and often have email addresses or websites that look very real. They'll often ask you to claim a prize, check your details, or tell you that your account is expiring or needs to be checked.
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