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New version effective 20 April 2026
This is the new version of the licensing criterion and associated guidance.
Criterion HS103 #
# A procedure for the changing (and disposal, if appropriate) of nappies is displayed near the nappy changing facilities and consistently implemented.
Documentation required#
A procedure for the changing (and disposal, if appropriate) of nappies that aims to ensure:
- safe and hygienic practices; and
- that children are treated with dignity and respect.
Guidance#
How to show you are complying#
You must have a clear procedure for changing nappies and for disposing of them when needed. The procedure should be displayed near the nappy changing area and followed by everyone.
It’s important that the steps in your procedure are easy to understand to help make sure nappy changes are always done safely, hygienically and with respect.
The nappy changing procedure needs to include:
- steps for safety, such as keeping a hand on a child at all times
- steps for hygiene, such as cleaning surfaces, use and disposal of gloves, handwashing and disposal of soiled nappies
- how children’s dignity and respect will be maintained throughout the process.
The National Public Health Service recommends hygienic practices include:
- that the surface and equipment are cleaned and sanitised between each change.
- information from the 'Cleaning and Sanitising Guidelines' pamphlet located in the ‘Tools to help you comply' section, which provides specific advice on how to clean nappy changing areas
- locating a sealed rubbish bin near the nappy change area (ideally, a rubbish bin that is foot-activated and not accessible to children) for disposal of gloves and nappies
- handwashing and sanitising before and after glove use or each child’s nappy is changed
- that disposable gloves are available to staff and recommended for use by adults changing nappies.
Use of gloves#
The National Public Health Service recommends that gloves are used when the person changing the child has any cuts, abrasions or lesions on their hands or lower arms to prevent transmission of blood-borne communicable diseases.
After changing a child’s nappy, gloves are disposed of.