On this page
- If you need urgent help
- Education workforce payroll
- Employment relations
- General enquiries
- Holidays Act remediation payment for former Ministry employees
- Privacy
- Research and data requests
- School finances
- Schools payroll remediation
- School property
- Schools resourcing and ECE funding
- School transport
- Service desk for schools, early learning services and tertiary organisations
- Traumatic incident team
- Website feedback
If you need urgent help#
Traumatic incidents#
Traumatic incident teams are based in all our regional offices. You can contact them at any time.
Check the step-by-step guide to responding to traumatic emergencies or events:
Respond at school to an emergency or traumatic incident
Emergency response#
Get help to manage an incident or emergency – New Zealand School Property Agency
Education workforce payroll#
Contact your school payroll administrator.
For school payroll administrators, email us.
Email: [email protected]
For employees without a school payroll administrator, email us.
Email: [email protected]
Employment relations#
Email: [email protected]
General enquiries#
Phone: +64 4 463 8000
Email: [email protected]
Reception, deliveries and couriers#
Mātauranga House
33 Bowen Street
Wellington 6011
Postal address#
PO Box 1666
Wellington 6140
DX Number: SR51201
Holidays Act remediation payment for former Ministry employees#
Email: [email protected]
Find out about the process on how to get a Holidays Act remediation payment below.
Privacy#
You can request access to information we hold about you and contact our Privacy Officer.
Email: [email protected]
Research and data requests#
Email: [email protected]
School finances#
Contact your regional advisor
Email: [email protected]
Otherwise, you can locate your regional school financial advisor in the guide below.
School property#
You'll find the New Zealand School Property Agency (NZSPA) property advisors contact details on the NZSPA website.
Service desk for schools, early learning services and tertiary organisations#
Education Service Desk#
This service desk helps schools, early learning services and tertiary organisations with account issues relating to:
- Education Sector Logon (ESL)
- Ministry tools and applications
- Identity and Access Management (IAM).
Email: [email protected]
Phone: 0800 422 599
You can reach us from 7.30am to 5.30pm, Monday to Friday.
Traumatic incident team#
Contact the traumatic incident team if your school or ECE needs support to manage a crisis.
Free phone 24/7: +64 800 848 326 (NZ only)
Contact us through New Zealand Relay
New Zealand Relay is a free service that helps people who are:
- Deaf
- Deafblind
- experiencing hearing loss
- have speech communication difficulty.
If you need help to phone us, contact the New Zealand Relay help desk.
