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Important
New version effective 20 April 2026
This is the new version of the licensing criterion and associated guidance.
Criterion GMA301#
The following are prominently displayed in any ECE activity room:
- the service’s current licence certificate; and
- the name and contact details of a person who parents, whānau and visitors can contact for questions about the service and/or to make a complaint.
Guidance#
How to show you are complying#
You will need to clearly display your service’s current licence and the name and contact details of the person people can speak to if they have questions or want to make a complaint.
You could display this information in your entrance area or on a noticeboard, so they are prominently displayed.
Prominently displayed means the licence and contact details should be in an obvious and conspicuous place that parents, whānau and visitors can easily see.