Digital Technology: Safe and responsible use in schools

The following guide is a companion to the Guidelines for the surrender and retention of property and searches.

Support Resources

  • Key contacts
    • New Zealand School Trustees Association (NZSTA)

      Phone: 0800 782 435 (STA HELP) toll free from anywhere in New Zealand


      Phone: 0508 NETSAFE (638 723) toll free from anywhere in New Zealand


      Your school’s Lead Police Contact is the conduit to the relevant Police group, if you think that a crime has occurred. 

      Contacts for your local police station(external link).

      Refer to the Police’s engagement model(external link) used to guide the development of their relationships with schools.

      Privacy Commission

      The Privacy Commissioner administers the Privacy Act 2020. The Privacy Act applies to almost every person, business or organisation in New Zealand.

      Phone: 0800 803 909 toll free from anywhere in New Zealand

      The Commissioner can investigate complaints about actions that may be a breach of the privacy principles in the Privacy Act. They can also consider matters that may breach other provisions of the Privacy Act.

      More information on complaints(external link).

  • Incident reporting
    • Telephone crime reporting

      Crimestoppers provides an anonymous telephone reporting service.
      Phone: 0800 555 111

      Online crime reporting

      The ORB(external link) offers all New Zealanders a simple and secure way to report their concerns about online incidents.

      The ORB’s partners currently include: NetSafe, Police, Department of Internal Affairs, Privacy Commissioner, Consumer Affairs, Commerce Commission, National Cyber Security Centre and the New Zealand Customs Service.

      Report to NetSafe through Pond

      Pond is the Network for Learning portal. It is an online environment uniting New Zealand teachers and school administrators with providers of educational content and services.

      Pond’s homepage(external link) provides a simple and secure way for authenticated Pond users to report directly to NetSafe any online content, communication or other behaviour that you think may be inappropriate or unlawful.