Contact us

National Office

Reception Address for deliveries and couriers Postal address
Mātauranga House
Level 1
33 Bowen Street
Wellington 6011
Mātauranga House
Upper Basement
33 Bowen Street
Wellington 6011
PO Box 1666
Wellington 6140

DX Number: SR51201

Phone 64 4 463 8000
Fax +64 4 463 8001

Accessible entry and carpark information

Local Ministry offices

Contact our local offices and find out how our education advisors can help you.

Regional contacts for schools connected to a confirmed COVID-19 case

COVID-19 education workforce payroll

If you work in a primary or secondary sector school or kura and have a question about how your pay has been affected by schools closing you should contact your school payroll administrator.

School payroll administrators use:

Employees without a school payroll administrator to contact use:

Traumatic incident team

If your school or ECE needs support to manage a crisis. This phone number is manned 24 hours a day, seven days a week.

To contact the Traumatic incident team phone 0800 848 326.

Learning support

For referrals to a local office or if you have a query about Learning support

Phone 0800 622 222


Go to our Complaints page

Education Service Desk 

Login and support queries for schools and tertiary applications

School applications(external link)
Tertiary applications(external link)

Phone 0800 422 599
Web: Education Services(external link)

Website technical or accessibility queries

For Education Sector Login (ESL) enquiries, contact the Education Service Desk (above)

Phone 64 4 463 8000

You can also use our feedback form.

Education Gazette

Phone +64 4 917 3990

For a detailed list go to:

Education Gazette contact page(external link)

Research and data requests

Phone +64 4 463 8000

Media enquiries

Phone +64 27 560 5387

Please email us in the first instance. Otherwise, please call instead of texting

Social media

Find us on:

Facebook(external link)

Instagram(external link)

Twitter(external link)

LinkedIn(external link)

YouTube(external link)


Email or ring the privacy officer if you want to check personal information that we hold.

Phone + 64 4 463 8000

Go to the Legal and privacy web page

Resourcing queries

Questions about funding, school staffing, reimbursements to schools

Phone +64 4 463 8383

Early childhood education

General queries

ELI (early learning information) system queries


Phone: 0800 323 323

ESOL refugee education co-ordinators

Go to the ESOL contact web page

Employment relations


International education

Phone +64 4 463 8000

OIA requests

Make a request under the Official Information Act.



Phone: 0800 BUS2SCHOOL (0800 287 272)

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