Case studies and results of the Intensive Wraparound Service

These three case studies result from the forerunner of the Intensive Wraparound Service (IWS), the Intensive Behaviour Service (IBS). The cases show the typical kinds of needs of students who come to the IWS. Also, the cases show some of the typical, and also very diverse, ways that the lead psychologist can interact with the student and the people around them.

The cases also show the outcomes for the students.

General results of IWS

Evaluation of the IWS service in 2015 showed that children and students, especially Māori, who received IWS support:

  • attended school significantly more
  • participated in class much more.

The factors that enabled students to move towards improved life outcomes were:

  • Developing and maintaining relationships with whanau
  • Collaborative teamwork was reported to elicit better outcomes in learning and behaviour for the student
  • Transitions for students with complex needs are particularly challenging. Proactive management of transitions and planning for any difficulties is necessary
  • Provision of bicultural approaches appeared to impact on positive outcomes for the student and their whanau
  • Strong collaborative relationships with other government agencies and community service providers contributed to perceptions of greater team cohesion and better outcomes for students and their whanau
  • Principals felt that where there was good communication with the IWS Psychologists, plans were better implemented and teacher confidence and efficacy improved.

Research and experience shows that children and students generally do better when, with support, they can stay with their family and in their local community.


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