Contact us

National office

Phone: +64 4 463 8000

Reception, deliveries and couriers

1 The Terrace, Mezzanine floor 
Wellington 6011

Postal address

PO Box 1666
Wellington 6140

DX Number: SR51201

Local Ministry offices

Contact our local offices and find out how our education advisors can help you.

Local Ministry offices

Education workforce payroll

Contact your school payroll administrator.

For school payroll administrators, email

For employees without a school payroll administrator, email

Schools Payroll Holiday Act Remediation


Phone: 0800 439 333(external link)

You can also use our query form:

Schools payroll remediation query form(external link)

For Kiwisaver and Final Pay Remediation enquiries:

Phone: 04 463 1191(external link)

Employment relations


Traumatic Incident team

The Traumatic Incident team is available if your school or ECE needs support to manage a crisis.

Free phone 24/7: 0800 848 326 (NZ only)


Make a complaint

Plain language

We are working to provide better, more accessible information and comply with the Plain Language Act 2022.

If you have feedback about any Ministry of Education communications, email

Education Service Desk

Login and support queries for schools and tertiary applications:

School applications(external link)

Tertiary applications(external link)


Phone: 0800 422 599

Website: Education Services(external link)

Website technical or accessibility queries


Phone: +64 4 463 8000

For Education Sector login enquiries, contact the Education Service Desk (above).

Education Gazette


Phone: +64 4 917 3990

For a detailed list go to:

Contact us – Education Gazette(external link)

Research and data requests


Phone: +64 4 463 8000

Media enquiries


Phone: +64 27 560 5387

We monitor emails after hours. If your query is urgent, you can call our on-call media person (please note, calls are forwarded so text messages will not be picked up).

Social media

Social media terms of use

Find us on:

Facebook(external link)

Instagram(external link)

X(external link)

LinkedIn(external link)

YouTube(external link)

Tiktok(external link)

OIA requests

Make a request under the Official Information Act 1982.



Legal and privacy

Contact to request access to information we hold about you and to contact our Privacy Officer.

Resourcing queries

Questions about funding, school staffing, reimbursements to schools.


Phone: +64 4 463 8383

Early childhood education

General queries:

ELI queries: 

ECE Funding:

Free phone: 0800 323 323 (NZ only)

Learning support services

Learning support services

ESOL refugee education co-ordinators

Refugee and migrant support contact details

School transport


Free phone: 0800 BUS2SCHOOL (0800 287 272) (NZ only)

Supplying goods and services

Information for Ministry's existing and potential suppliers of goods and services:

Information for suppliers of goods and services

System security issue

We take the security and privacy of our information seriously. If you identify a security issue with our systems, tell us so that we can fix it.

Responsible disclosure standards

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