Who to contact for staffing queries

Resourcing Division contact details for questions about staffing.

Level of complianceMain audienceOther


  • Boards
  • Principals and Tumuaki
  • Administrators

If schools have questions regarding staffing, it is recommended that they make contact with the supports referenced on this page.

Who to contact about specific staffing queries

Type of query

Reason for contacting us

Who to contact

How to get in touch

Banking staffing

Full-time teacher equivalent (FTTE) usage is showing in your banking staffing report related to the previous staffing year.

Other exceptional circumstances that have led to excessive FTTE usage being charged to the school during the current year.

Resourcing contact centre

For general queries, email:

Return Request for Banking Staffing Adjustments Forms by fax: +64 4 463 8376

Staffing (primary and intermediate schools) Query your school’s current staffing. Your local Ministry office Local Ministry offices 
Staffing (all schools except primary and intermediate) Query your school’s current staffing. Resourcing contact centre  Email: resourcing@education.govt.nz
Resource Teacher Literacy (RTLit) An individual starts or leaves their RTLit position. Your local Ministry office

Local Ministry offices

For general queries, email:

Resource Teacher Māori (RTM) An individual starts or leaves their RTM position. Your local Ministry office 

Local Ministry offices 

For general queries, email Te Reo Māori group: trmsag.mailbox@education.govt.nz

Resource Teacher: Learning and Behaviour (RTLB) entitlements

An individual starts or leaves their RTLB position Group Special Education  Email: special.education@education.govt.nz 
Payroll-related errors   Novopay Contact Novopay(external link) 

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