Education (Pastoral Care of Domestic Tertiary Students) Code of Practice

This guidance informs tertiary education providers of their responsibilities as specified in the Code to support the wellbeing of students.

Level of complianceMain audienceOther


  • Tertiary Education Organisations
  • Domestic Students

The Education (Pastoral Care) Amendment Act 2019 sets out a general duty of pastoral care that tertiary education providers have for domestic tertiary students. All tertiary education providers must comply with the code.

Interim Code

Following the Third Reading of the Bill by Parliament on 12 December 2019, the Minister of Education issued an interim Code for domestic tertiary students that applies from 1 January 2020.

Education (Pastoral Care) Amendment Act 2019(external link)

The interim Code sets out a general duty of pastoral care that tertiary education providers have for domestic tertiary students, and specific requirements for those who provide student accommodation.

In relation to student accommodation, providers are required to support the safety and wellbeing of students and improve the consistency of standards in student accommodation.

All tertiary education providers are expected to comply with the code.

Interim Code of Practice (as tabled in the House of Representatives) [PDF, 290 KB]

Regulatory impact statement: Supplementary Analysis Report [PDF. 583KB]

Cabinet paper: Pastoral Care (redacted) [PDF. 896KB]

SWC-19-MIN-0194 Minute [PDF, 688 KB]

CAB-19-MIN-0651 Minute [PDF, 609 KB]

More information about compliance on the NZQA website (external link)

Pastoral Care for domestic tertiary students Q&A

Developing an ongoing Code for 2021

During 2020 the Government will consult on the development of a long-term ongoing Code to take effect from 2021. This will include working closely with the tertiary education sector, and applying any learning from implementation of the interim Code.

This page will be updated as development of the ongoing Code progresses, including consultation opportunities.

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