Maintaining your upgraded ICT network

All schools have had their ICT infrastructure upgraded through the School Network Upgrade Project (SNUP), allowing them to make the most of ultrafast broadband. By the end of 2018, the Wireless School Network Upgrade Project (WSNUP) will also be completed. Schools are responsible for keeping their ICT network maintained to the current Ministry standard.

If your school is planning to undertake maintenance or repair work you need to use a Ministry approved contractor who is a registered installer of the cabling product already in place in your school. This will ensure warranties provided for existing installations do not become void. Read information on how to find an approved ICT contractor.

Budget for maintenance

Your school property plan includes budgeting for maintenance of your school ICT network. Ensure that you plan for the:

Every five years you’ll need to budget to cover for failures and technology developments in switch and wireless hardware. The expected life of your cabling is 15 to 20-years.

Hire an approved ICT contractor

For any maintenance to your ICT network you will need to hire an ICT contractor from the Ministry’s list of approved contractors.

Read about upgrading a school network

If you are planning on undertaking a school ICT network upgrade read the ICT Infrastructure in Schools Operations Manual, which covers the processes and scope for installations and upgrades.

New or relocating schools

Any fibre connection to a new or relocating school is arranged by the relevant build project. Contact us if you have any questions.


Network Support Extensions

Contractors are asked not to enter into separate warranty agreements with schools. From September 2018 to 30 June 2020, the Ministry is providing IT network support extensions for schools whose wireless and switch hardware warranty has exceeded the five year anniversary of their Wireless School Network Upgrade Project (WSNUP).

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